Federation of Families of

Northeast Florida

Mental Health:

Child Guidance Center
It is a private, not-for-profit organization serviceing the needs of children, adolescents and their families in northern Florida for nearly 60 years. Some of the services include: Behavioral Health services, Medical Services, Day Care Consultation, Outpatient Services, Community Family Services, School Based Treatment, Case Management, Rapid Response Team and more
904-448-4700 • Email: info@childguidancecenter.org
Address: 5776 St. Augustine Rd., Jacksonville, FL 32207
Hope Haven Children's Clinic and Family Center

Is a nonprofit organization, serves children, young adults and families with a variety of educational, developmental and mental health needs. Services include Learning, Developmental, Mental Health and Specialized services.

4600 Beach Boulevard
Jacksonville, FL 32207

Phone: (904) 346-5100
Fax: (904) 346-5111

Mental Health Resource Center
Mental Health Resource Center (MHRC)
Services provided: Comprehensive mental health services including emergency evaluation and crisis stabilization for children and adults, case management, social rehabilitation, medication management and other outpatient services for persons living in Duval County east of the St. Johns River including the beaches. MHRC also operates programs for the homeless (Quest/LINK) and two Florida Assertive Community Treatment (FACT)Teams.
11820 Beach Blvd.
Jacksonville, FL 32216
(904) 642-9100

Mental Health Center of Jacksonville (MHCJ)
Services provided: Comprehensive mental health services including emergency evaluation and crisis stabilization for adults, case management, social rehabilitation, medication management and other outpatient services for persons living in Duval County west of the St. Johns River. MHCJ also provides jail-based diversion for persons under arrest and linkage to community-based services.

3333 West 20th St.
Jacksonville, FL 32209
(904) 695-9145

Northwest Behavioral Health Services

Services provided: Mental Health case management, supported housing, and outpatient counseling services for adults with severe and persistent mental illness. Please contact agency for specific information.
2392 North Edgewood Ave.
Jacksonville, FL 32254
(904) 781-7797

River Region Human Services

Services provided: Mental health case management, supported housing, and rehabilitative services for adults with severe and persistent mental illness. Please contact agency for specific information.
3020 Warrington St.
Jacksonville, FL 32204
(904) 899-6300 ext. 4200

Also under the administration of River Region Human Services are two Peer staffed Drop-In Centers for persons with mental health or co-occurring substance use disorders.
Locations include: Springfield Center, 157 E. 8th St., (904) 359-2511 and

the Riverhouse, 5930 Arlington Expressway (behind the Department of Children and Families), (904) 726-0026.



Nemours Children's Clinic
Children's Health System, the services include Medical, Healthy Living, Support and on-line services
807 Children’s Way
Jacksonville, FL 32207
(904) 697-3600
River Point Behavioral Health

It provides a calm and safe setting for progressive, individualized treatment for all ages. Located in Jacksonville, FL, River Point Behavioral Health has been providing psychiatric treatment and addiction treatment to patients for decades Our treatment center offers a full continuum of care through an integrated system of inpatient, residential, partial hospitalization and intensive outpatient programs.

6300 Beach Blvd.
Jacksonville, Florida 32216
Phone: 904-724-9202

Education (Children):
Child Find
Duval County Public Schools
Clay County Public Schools
St. Johns County Public Schools
Nassau County Public Schools
Florida Diagnostic and Learning Resources System (FDLRS)

FDLRS (pronounced Fiddlers) provides diagnostic and instructional support services to district exceptional student education programs and families of students with exceptionalities statewide. FDLRS supports the State education goals of high student achievement, safe schools, and high performing workforce. FDLRS activities reflect these goals and demonstrate outcomes toward accomplishing them.


(Covers Clay, Duval, & Nassau Counties)

4030 Boulevard Center Drive

Jacksonville, FL 32207

(904) 348-7784 or (800) 586-9579 


Full Service Schools of Jacksonville
Full Service Schools of Jacksonville is a neighborhood-governed collaboration designed to remove barriers to academic success. Led by United Way, these school-based neighborhood centers bring together community resources, neighbors and schools to promote the health and well-being of students, their families, and neighborhood residents. Each Full Service School site offers different services depending on varying needs of the neighborhoods.

(all free of charge)

  • Behavioral help for children
  • Individual and family counseling
  • Mentoring
  • Parenting classes
  • Truancy Support
  • After school activities
  • Basic needs assistance
  • Full Service Schools is the only free mental health resource for children in Duval County.
Central Florida Parent Center
IEP, Special Education Support

Helpful Links:

Ok 2 Talk
The goal of OK2TALK is to create a community for teens and young adults struggling with mental health problems and encourage them to talk about what they’re experiencing by sharing their personal stories of recovery, tragedy, struggle or hope. Anyone can add their voice by sharing creative content such as poetry, inspirational quotes, photos, videos, song lyrics and messages of support in a safe, moderated space. We hope this is the first step towards getting help and feeling better.

United Way of Northeast Florida

1301 Riverplace Blvd., Ste. 400
Jacksonville, FL 32207
E-mail:  mail@uwnefl.org
Fax:  904.390.7373
Call us at 904.390.3200
or to find help, dial
It provides a wide range of services for children, services include Residential Services, Community-based Services, Foster Care, Adoption, Independent Living, Delinquency Intervention

4203 Southpoint Blvd
Jacksonville, FL 32216
Phone: (904) 296-1055
Fax: (904) 296-1953

General inquires:  info@danielkids.org

Wolfson Children's Hospital 
Youth Crisis Center
YCC provides a variety of services addressing different needs of children and families in crisis. From emergency shelter to counseling to long-term housing, our programs are designed to keep at-risk youth safely off the streets, providing options for a better future
3015 Parental Home Rd.
Jacksonville, FL 32216
Hopeline: 1-877-720-0007
Jacksonville Children's Commission 
Operating under the philosophy that children are assets in the making, our goal is to help Jacksonville's families grow great kids into well-educated, independent members of the community, building a better future one child at a time. This is accomplished by sponsoring research-based programs to help ensure that children from birth to age 18 have stable, nurturing families; are prepared to enter kindergarten and succeed in school; have support and guidance during out-of-school times; and get extra help when and if they need it.
1095 A Philip Randolph Boulevard, Jacksonville, FL 32206
(904) 630-3647
Florida Access
The Florida Department of Children and Families has many assistance programs for its residence to provide for a better living condition. One of these assistance programs is focuses on health and this is Medicaid. In Medicaid, medical costs are shared by the federal government and the state for Florida residents granted by Medicaid programs. If you go to access Florida and apply for this grant, you may either be granted full or shared cost Medicaid by the state.
Medicaid, Food Stamps, Temporary Cash Assistance 
Social Security Insurance 

Children's Medical Services (CMS)

The Children's Medical Services (CMS) program provides children with special health care needs with a family centered, managed system of care. Children with special health care needs are those children under age 21 whose serious or chronic physical, developmental, behavioral or emotional conditions require extensive preventive and maintenance care beyond that required by typically healthy children. 


(Covers Clay, Duval, Nassau, & St. Johns Counties)
910 North Jefferson St., Jacksonville, FL  32209-6810
(904) 360-7070 or (800) 340-8354

Early Steps

It is administered by Children's Medical Services (CMS) in accordance with IDEA, Part C.  Early Steps offers early intervention services for families with infants and toddlers (birth to thirty-six months) who have developmental delays or an established condition likely to result in a developmental delay.  Sixteen contracted local Early Steps across the state coordinate with community agencies and other contracted providers for the delivery of needed supports and services.

Toll Free Phone:  888-654-440 

Northeastern Early Steps

(Covers Clay, Duval, Nassau, & St. Johns Counties)

910 North Jefferson Street, Jacksonville, FL 32209                                              

904-360-7022 Fax: 904-798-4545


The Sulzbacher Center

Homeless shelter which offers housing, case management, medical and dental care.  The HOPE Team focuses on unsheltered homeless persons with all types of disabilities and illnesses in need of immediate or emergency care due to a life-threatening injury and/or physical illness.

611 E. Adams Street, Jacksonville, FL 32202. 

Phone: (904) 394-8090 
The C.A.R.D. Center
Center for Autism and Related Disabilities

To educate and empower individuals and families throughout the lifespan by providing support, assistance, and awareness within the community; with the goal of optimizing the potential of all individuals with autism and related disabilities.To be regionally recognized as the leading provider of services optimizing the developmental and behavioral health of individuals with autism and related disabilities.

Counties serviced include: Baker, Clay, Nassau, Duval, St. John's, Flagler.
6271 St. Augustine Rd., Suite 1
Jacksonville, FL 32217
Phone: (904) 633-0760 or 1-800-9-AUTISM
Fax: (904) 633-0751


City of Jacksonville, Disabled Services Division

(904) 630-4940

Independent Living Resource Center of Jacksonville (ILRC)

(904) 399-8484

Jacksonville Area Legal Aid

(904) 356-8371

Florida Division of Vocational Rehabilitation

(904) 213-3040

Down Syndrome Association of Jacksonville

(904) 353-6300

Agency for Persons with Disabilities, District 4
(904) 992-2440 or toll free (866) 273-2273: (866) APD-CARES
ARC Jacksonville
Provide advocacy and quality services that enable people with intellectual and developmental disabilities to achieve their full potential, enhance their quality of life and be active participants in their communities.
1050 N Davis St
Jacksonville, FL 32209-6808
Business Phone: (904) 355-0155
Fax: (904) 355-9616
Email: info@arcjacksonville.org

State Organizations:

Autism Society of America, Florida

The Autism Society of Florida is a statewide organization that supports individuals with autism, their families, and caregivers. It includes individuals with autism and volunteers (including family members, professionals, and other interested persons). The Autism Society of Florida coordinates activities on behalf of people with autism on a statewide basis.


National Organizations:

National Federation of Families for Children's Mental Health

The National Federation of Families for Children’s Mental Health is a national family-run organization linking more than 120 chapters and state organizations focused on the issues of children and youth with emotional, behavioral, or mental health needs and their families. The National Federation works to develop and implement policies, legislation, funding mechanisms, and service systems that utilize the strengths of families. Its emphasis on advocacy offers families a voice in the formation of national policy, services and supports for children with mental health needs and their families.



How to Work Effectively With Police When Youth Are In Mental Health Crisis

A Guide for Families of Children and Youth with Mental, Emotional or Behavioral Health Problems


Click on PDF File below





For a full listing of resources, click link below


If you or someone you know is in crisis now, seek help immediately.


  • Dial 211, in Duval, St. Johns, Clay, Baker, Nassau, Columbia, Suwannee, Hamilton, and Putnam counties.
  • 1-904-632-0600, in Duval County 
  • Hearing Impaired: Dial 1-904-306-0447 (TTY)
  • email: firstcall3@uwnefl.org

 to reach a 24 hour crisis center or

Dial 911 for immediate assistance.

Download a copy of our brochure